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 Part-Time 工作

Application for Guest Services Manager via CTgoodjobs (Ref: CT3110822-01#0040)

 [新界-西貢]
 2017-11-17
Guest Services Manager

E. Lite Property Management Limited, a subsidiary of Early Light International (Holdings) Limited, is a sizable real estate and asset management company. Our portfolio includes a diverse selection of premier shopping malls, offices, residential complexes, hotels, serviced apartments and car parks.

http://www.e-liteproperty.com

Job Responsibilities:

  1. Monitor overall day-to-day operation of a resort hotel and a serviced apartment
  2. Lead and supervise Guest Services Team to ensure smooth operations and maintain service standards to achieve high level of guest satisfactions in a courteous and professional manner
  3. Monitor daily room sales control
  4. Handle all guest enquiries, complaints and emergency cases
  5. Coordinate the pre-opening preparation for the grand opening of a resort hotel

 

Job Requirements:

  • Diploma or above in Hospitality management or related disciplines
  • Minimum 3 years guest service experience in front office operations at supervisory level
  • Good leadership, customer-oriented with good interpersonal skills
  • Detail-minded, good time management and flexible in handling multiple assignments
  • Excellent command of both written and spoken English and Chinese (Putonghua)

 

 

  • 9 hours per day on shift rotation basis
  • 6 rest days per month
  • 14 days annual leave
  • Statutory holiday
  • 13-month pay
  • Performance Bonus (discretionary)
  • Group medical
  • Meal allowance $50 (full day on duty, not show the amount in the job ad)
  • Mobile allowance max $250 per month (not show the amount in the job ad)
  • New hotel location: Pak Sha Wan

We offer good career prospects to the right candidate. Interested parties please send detailed resume with availability, current salary and expected salary by email to [email protected]

(Applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only.)

Industry
  • Property Development
  • Property Management / Consultancy
Job Function
  • Hotel / Catering / Club - Front Desk / Front Office
  • Hotel / Catering / Club - Guest Relations
Experience 4 years - 6 years 4 years - 6 years
Salary N/A
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Career Level Middle management level
Employment Term
  • Full-time
  • Permanent
Location Sai Kung
Job Ref. CT3110822-01#0040
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