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 Part-Time 工作

Application for Guest Relations Officer via CTgoodjobs (Ref: 9146_6/11/2017 [CT3111210-01#0212])

 [香港島-中環]
 2017-11-06
Guest Relations Officer

Café Landmark (高級西餐廳)  

Responsibilities:

  • Act as an ambassador for the restaurant to ensure guest satisfaction with proper manner 
  • Achieve performance standard in delivering consistent and quality customer service
  • Investigate, reply and follow up guests’ complaints and ensure all cases are handled promptly, accurately and professionally
  • Collect feedback and reflect customer needs and expectations
  • Interacting with guest so as to build up and maintain harmonious relationship
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Support and assist in other ad hoc duties as assigned

 Requirements:

  • Diploma or above, preferably in hospitality or equivalent field
  • 2 year’s relevant working experience in F&B, hospitality or other similar industries are preferred
  • Self-initiative, excellent communication skills and strong sense of responsibility
  • Service-oriented, pleasant personality and good interpersonal skills.
  • Considerable knowledge of guest service principles, practices and attitude
  • Good command of both written and spoken English and Chinese including Mandarin
  • Working Location: Central
  •  

Interested parties please send your resume with current and expected remuneration package via email at [email protected]

All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. Only short listed candidates will be invited for interview. The company will retain the applications for a maximum period of 6 months and may refer suitable candidates to other vacancies within the Group.
 

 

Benefits
Industry
  • Hospitality / Catering
Job Function
  • Hotel / Catering / Club - Customer Service
  • Hotel / Catering / Club - Food & Beverage
  • Hotel / Catering / Club - Guest Relations
  • Hotel / Catering / Club - General / Others
Experience 2 years 2 years
Salary N/A
Education
  • Diploma or equivalent
Career Level Non-management level
Employment Term
  • Full-time
Location Central
Job Ref. 9146_6/11/2017 (CT3111210-01#0212)
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